We are a family owned and operated courier company based in Palmerston North.
Tournemain (meaning ‘quick as a flash’ ) was formed in June 2007. Our goal was to provide an alternative sprint service to the only other courier company within the Manawatu region offering a 30 to 60 minute delivery service. Since then, we have earned a reputation for delivering efficient, reliable service and have developed solid relationships with several well-known New Zealand courier companies, including World Couriers, MetroUrgent, NZ Couriers, Post Haste, Fastways and PBT.
We are not the biggest courier company, but we always strive to, and continue to, deliver the best service.
SEND WITH CONFIDENCE
Unlike many other courier companies, we don’t operate on a ‘hub and spoke’ basis. The hub spoke method involves double handling — one courier picks up the goods and drops them off to a depot to then be delivered by another courier — our couriers, however, avoid this extra pair of hands by having one courier pick up and deliver your goods to the final destination within the specified timeframe. What does this mean? Goods don’t get lost.
Because of our unique ticket billing system, track and trace is easy and immediate. Our clients know when the parcel was picked up, where it was going and who the courier was just by referring to their copy of the manifest.
When our clients phone they are not greeted by an automated phone system; instead they speak to an experienced, friendly dispatcher — either Bronnie or Jackie — who as hands on owners and drivers can answer all questions.
GIVING BACK TO THE COMMUNITY
We are passionate about putting back into the community that supports us. This is why we assist the Palmerston North Rescue Helicopter by providing a free pick-up and delivery service and also hold various fund raising events. We are also proud supporters and sponsors of the Manawatu Blokart Club and Ross Drinkwater Rapid Racing.
“World Courier specialises in the transport of temperature sensitive and time critical shipments. As World Courier is committed to ensuring that each and every shipment collected from or sent to the Manawatu region is on time and remains in perfect condition, World Courier relies on the services of their Manawatu agent, Tournemain Couriers.
For over 3 years, Tournemain Couriers have provided World Courier with a service no other Manawatu courier can deliver. Tournemain Couriers always exceed World Courier’s expectations, including fast and effective communication and an incredible “can do” attitude.”
Manager – NZ Operations
World Courier (NZ) Limited
“My name is Leighton Dorn and I am the owner/manager of Ace Auto Dismantlers. We have been in business for over 10 years and of that 5 years has been spent using Tournemain Couriers to send our car parts within the Palmerston North region. We have found Tournemain Couriers service outstanding compared with other courier companies in our region. Part of our point of difference in our industry is we provide a quick and efficient turn around on delivering car parts and since working with Tournemain Couriers, they have exceeded our expectations. I speak very highly of the Tournemain Team simply because they are great to deal with.”
ACE AUTO DISMANTLERS
107 Keith Street
Palmerston North 4414
0800 1 22 33 4
“All of us at Co-Mac really appreciate Tournemain Courier’s, super speedy, super friendly and super duper service!”
Andrea Charles – OfficeManager
Co-Mac (PN) Ltd “For Hard to Find Hardware”
PALMERSTON NORTH 4440
“It is a pleasure to deal with Tournemain Couriers. They are courteous, reliable and bend over backwards to service C-Dax.
As we are out of town, we rely heavily on good deliveries and Tournemain certainly live up to that. In a word – 5 star service.”